TREX is honored to host India’s exclusive Customer Experience Management Event 2020 (CXM EVENT 2020). This event serves the CX community with current and future trends and best practices in customer experience, by bringing the industry’s leaders to one stage.
CX in India is notoriously known to be idiosyncratic. With over 1.25 billion unique consumers in some of the fastest developing cities, varying demographics and bound by its distinctive tradition, India’s growth potential is on the rise. Today, the Indian customer is informed, sophisticated, demanding and prefer personalisation. Keeping acquisitions and customer retention high is now the principal goal of any organisation - the only way to reach this goal is to serve their savvy customers with the best experience.
The CXM Event 2020 is designed to equip our delegates with key insights, futuristic trends and the opportunity to interact with CX industry experts face to face. The event also covers data collection and data analytics, customer pain points, AI and blockchain management. Deep dives on pressing issues such as data privacy, compliance and regulations will also be covered.
We are pleased to assist you in developing and designing an insightful impression on your customers’ journey.
Customer Experience Management Event (CXM Event) is the knowledge hub to gain in-depth and interactive knowledge about customers. It will enable you to design and deliver bespoke experiences that will attract customers to remain loyal and spread the word of their experience had with you. It focuses on the latest trends to extricate challenges of companies by offering know-how on ties between employee and customer experience, best practices in voice of the customer programs, humanizing CX, machine-to-person engagement advancements, engaging vs. transactional mobile applications.
with the latest and most trending practices in Customer Experience. Inducing customer centricity in each organisation, while making connect hyper personalised.
Engage with your CX Peers and welcome the new faces in the market.
Get the most futuristic tools and solutions under one roof with the deployment experts who will cater to your needs.
Connect with the leaders by educating them on key issues that matter the most. impact the market leaders with a competitive advantage.
Every industry is different which needs special and robust solutions. Our panel of experts will answer questions pertaining to your industry with their personal or professional experience. Get insights like never before.
Each panelist is cherry picked based on customer satisfaction and experience also who can disseminate that information towards the development of the industry. insightful, thought provoking and solution driven through an exclusive Q & A session.
These meeting are specific to help connect at a personal level in a relaxed atmosphere. scheduled to mutually benefit each other
TREX is proud to host the region's only exclusive Customer Experience Management Event with latest trending and focused topics, panel discussions, leading digital and culture transformation information from the industry’s leaders. Customer Experience Management Event (CXMEvent) will focus on empowering organisations to dissiminate information to ever changing consumer preference with the assistance of data collection, customer pain points, AI, Data Analytics and Block chain Management. Persistance will be on working around data and privacy compliance policies and education of data driven marketers’. We are delighted to assist you in developing and designing a profound impact on your customers’ journey