Panelist | CXM-2020 | Mumbai

Speaker Profile

Dhaval Pandya
JSW Paints Private Limited

Dhaval Pandya is the CIO & CDO at JSW Paints Private Limited, Mumbai – a startup within the billion-dollar JSW business conglomerate. He reports to the CEO and is a part of the Core Leadership Team. He is involved in all the strategic initiatives and discussions across the functions. His vision is to deploy technology that can provide a sustainable competitive advantage in the long run & enable the business of the future. He participates as an expert, speaker & panelist at various forums to deliver thought leadership around providing a point of view, evaluation, applicability & futuristic potential of various levers in information technology and digital.

He comes from a consulting background and at JSW Paints he is utilizing his consulting as well as technology exposure to build the complete digital & information technology backbone grounds up. The crux is around identification, evaluation & deployment of digital & technology across the entire value chain – spanning from Internal Customers to Operations & Supply Chain to Channel to Consumers. Some of the key considerations include leveraging Artificial Intelligence & Machine Learning (AI & ML), Robotic Process Automation (RPA), Industrial Automation on IoT, Blockchain, AR, VR, Chatbot, Cloud, Analytics, Mobility and Social (CAMS) among others